Heating & cooling

Upstairs too hot? Furnace on its last legs?

Comfort problems usually have more than one cause. Before you replace equipment, we look at the ducts, the insulation and how the house actually behaves on a hot afternoon in July.

A home with a thermostat and an outdoor heat pump

What we look at

New equipment in a leaky house is still a leaky house. We check the whole picture.

The rooms that bug you

The bedroom that never cools down or the office that's always cold tells us where to look first.

The system you have

Age, repair history and how it's been running. A 12-year-old furnace in good shape is a different story from one that's been patched three times.

How long you're staying

If you're moving in two years, the right call is often different than if this is your forever home.

How it works with Sanctuary

Three steps, at your pace. You can stop at any point.

  1. 01

    Tell us about your home

    Send us a few details about the house and what's bugging you. Photos help. Nothing gets shared without your OK.

  2. 02

    Talk through your options

    We go over your options with you, including what each one costs you in time and hassle, and whether it makes sense to wait.

  3. 03

    Meet one vetted partner

    When you're ready, and with your permission, we introduce one licensed partner we've checked carefully. They quote, contract and do the work with you directly, and we're still here if questions come up.

Repair, replace or wait

Questions to settle before you buy

New equipment isn't always the fix. Here's how we think it through with you.

Fix it if it makes sense

If the system has good years left, a repair might be the right move. We'll say so.

Heat pumps aren't magic

They heat and cool with one system and can work well here. Whether one fits depends on your ducts, your panel and your budget.

Rebates come and go

Some programs may apply. We'll tell you what we know today. We don't give tax advice, so check with your tax pro.

Comfort and energy use depend on the house and how you live in it. No two homes come out the same.

Common questions

Should I switch to a heat pump?

It's a good fit for a lot of Bay Area homes, but not every one. We'll go over the tradeoffs, including waiting until your current system needs replacing.

My AC still works. Should I replace it anyway?

Usually not right away. But it helps to have a plan, so you're not choosing a new system in a heat wave.

Who does the install?

A C-20 licensed HVAC contractor we've vetted. One introduction, and only if you want it.

Do I have to commit to anything?

No. Talking it through is free and there's no follow-up pressure.

Ready when you are

Tell us about your home and we'll follow up to talk through your options, with no obligation.

Start your home review